Shipping Policy

Local Pick-Up

We offer local pick-up at Wiggles and Whiskers Headquarters located at:  26 Young Street, St. Jacobs, ON N0B 2N0

Local Delivery

We offer FREE local delivery (within 20km of Wiggles and Whiskers) with minimum purchases of $25 on Fridays after 4:30pm.

Canada Post Lettermail™ Shipping

We offer Lettermail™ Shipping via Canada Post on some products that are size and weight appropriate (as noted on product description pages). No Tracking number is provided with this service, but a photo of your order can be taken at the time of mailing and emailed to you as confirmation of shipment upon request. The speed of this method varies depending on the time of year. Due to safety precautions being taken by Canada Post Employees to prevent the spread of Covid-19, this shipping method is especially slow at this time. (05/2021)

Canada Post Expedited Parcel™ Shipping

We offer Expedited Parcel™ Shipping via Canada Post. At this time, we are offering this service at a flat rate price that is often cheaper than Canada Post’s ‘Counter Rates’. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of 3 business days for locations within Ontario and within 8 days for the rest of Canada.

Canada Post Xpresspost™ Shipping

We offer Xpresspost™ Shipping via Canada Post. It is carrier-calculated by package weight/size/destination. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of next business day delivery for Local and Regional destinations, and a 2-day delivery guarantee for the rest of Canada.

Canada Post Priority™ Shipping

We offer Priority™ Shipping via Canada Post. It is carrier-calculated by package weight/size/destination. Packages are shipped from St. Jacobs, ON and shipping distance costs will be calculated accordingly. Tracking numbers are provided to customers. Canada Post has a shipping speed guarantee of next business day delivery to Local, Regional and National destinations.